All bookings made using the online booking system are provisional until confirmed in writing [digitally via email or text] by Westermill Farm.

When you submit a booking via the online reservation system you will receive an automatically generated booking summary by email — the summary will be sent to the email address provided on the booking form.

This does not form a contract between Westermill Farm Holidays and whoever submitted the form.

A contract shall only arise when your booking is confirmed via an email sent by Westermill Farm Holidays to the primary email address of the party who submitted the online form acknowledging receipt of the booking's deposit or, in the case of a late booking, the full balance of payment.

For all clients who have made a booking in 2023, rest assured that the Terms and Conditions you agreed to will be honoured, except where the 2024 Terms and Conditions are more to your advantage. [Updated April 6, 2024]

Arrival times from 3 PM onward

We ask that you schedule your arrival for no later than 8 PM

• Please text Oliver at... 07970 594 808 ...if you are going to be later than 8 PM

Departure time by 10 AM

Variations to these times may be arranged but must be made well in advance

We look forward to seeing you at any time after 3 PM — earlier arrivals "may" be arranged by prior agreement: Please ensure such arrangements have been confirmed in advance.

Apologies if our receptionist is not immediately available — please, feel free to go up to your cottage and return later to let us know that you have arrived — see the Cottages Diagram or a printed version in Reception.

• New Holly has parking adjacent to the cottage.
• Molinia, Gorse, Whortleberry and Ling may use the pull in beside Gorse to unload and then move their vehicles up to the Cottage Parking area.
• Please do not park for extended periods in the Gorse pull in.

You may make a provisional booking without making an online payment – however one of the following two payments is due within 7 days of you making your booking:

1. 1. A non-refundable deposit equal to 25% of the full amount your booking is due if you make your booking 42 days in advance

...OR...

1. The total rental fee is due if you make your booking less than 42 days in advance

United Kingdom [UK]

Our preferred method of payment, by UK clients, is by bank transfer — BACS — however the booking form provides for online credit card payments.

Bank details:

• Name:   Westermill Farm Holidays Ltd.
• Sort Code:  30-90-49
• Account No:  44493460

Payment by cheque:

• Please make cheques payable to:  Westermill Farm Holidays Ltd.

Please include your family name and Booking Reference Number in all communications.

Failure to complete the balance of payment by the due date may result in the disruption or cancellation of your visit.

European Union [EU] and Overseas

Previous European visitors have reported that using IBAN or BIC can be expensive — however the booking form provides for online credit card payments.

Ø is the number "zero".

Please include your family name and Booking Reference Number in all communications.

Failure to complete the balance of payment by the due date may result in the disruption or cancellation of your visit.

If you have to alter the details of your visit please inform us immediately and we will do our utmost to accommodate your changes.

If this is not possible, all monies which have been paid or are due will be forfeit.

If you have to cancel please inform us immediately and we will endeavour to re-let the cottage(s).

If this is not possible, all monies which have been paid or are due will be forfeit.

In the event of your camping pitch becoming unavailable due to circumstances beyond our control — such as a mandated "local lockdown" which affects Westermill Farm — a refund of all monies paid, less a £5 handling charge, will be made by Westermill Farm.

In the event of your camping pitch becoming unavailable due to circumstances within our control — a refund of ALL monies paid will be made by Westermill Farm.

Neither Westermill Farm Holidays nor the Edwards family can accept responsibility for personal injury to clients or their guests — howsoever caused by the client, members of their party or other visitors to Westermill Farm.

Neither Westermill Farm Holidays nor the Edwards family can accept responsibility for loss or damage to client's or guest's personal property — including damage to vehicles, horse boxes or trailers parked at Westermill Farm — howsoever caused by the client, members of their party or other visitors to Westermill Farm.

Westermill provides a recycling area for the cottages — see the Cottage Diagram which accepts:

• Paper
• Plastic
• Cans
• Glass
• Food waste

There is a large bin to collect cottage rubbish — see the see the Cottage Diagram

Westermill provides specialised receptacles for dog waste — see the see the Cottage Diagram and the Campsite Diagram

The number of persons and pets occupying the cottages must not exceed that stated on the Booking Form, unless previously agreed with Westermill Farm.

You are welcome to bring your own...

• Sheets
• Duvet covers
• Pillow slips

Westermill Farm Cottages can supply the linen listed above for £10 per bed.

All the cottage beds are single — except for — Molinia which has one double bed.

An oven glove and bath mat will be provided.

Please bring your own...

• Towels and tea towels, etc.

These are available for a fee, please advise us in advance if needed.

• Cot £10
• High Chair £5

Approved Fuels

• A bag / basket of logs and kindling (fire starters, paper and wood slivers) should be in the Cottage upon your arrival … if not please advise Jill or Oliver.
• Additionally, Westermill provides – at an advantageously competitive rate – kiln dried firewood and kindling for use in the Cottage Wood Burners, please talk to Jill or Oliver for resupply.
  Wood:
• While you are welcome to provide your own fuel please adhere to the following:
• Use seasoned hardwood logs (oak, ash, beech) with a moisture content of 20% or less.
• Avoid softwoods, damp wood, or freshly cut (green) wood as they produce excessive smoke and creosote.

Restricted Fuels

• Never burn treated wood, painted wood, plastic, or household rubbish.

Prepare the Firebox

• Westermill will clean the ash from the wood burner before your arrival.
• Future fires during your stay should only require ‘brushing’ any accumulated ash through the grate into the ash trap below the grate.
• Westermill will empty the ash trap after your departure.
• IF you are at all concerned about ash accumulation please contact Jill or Oliver.

Build the Fire

• Place 2–3 firelighters and / or crumpled newspaper on the grate.
• Add small pieces of dry kindling on top, creating a teepee or grid shape.
• Add a couple of small, dry logs on top of the kindling.

Light the Fire

• Open air vents fully for good airflow.
• Light the firelighters or paper.
• Close the door gently but leave a small gap to enhance airflow until the fire is established.

Maintain the Fire

• Once burning well, add larger logs and reduce airflow by adjusting the air vents to maintain a steady burn.
• Avoid overloading the stove with too many logs at once.

Regular Maintenance: Daily Use

• Future fires during your stay should only require ‘brushing’ any accumulated ash through the grate into the ash trap below the grate.
• Westermill will thoroughly clean the wood burner, grate and ash trap after your departure and before the arrival of the next visitor.

Fire Safety

• Keep flammable materials at least 1 meter away from the stove.
• Use a fireguard if children or pets are present.

Carbon Monoxide and Smoke Alarms

• Westermill Farm Holidays has installed both Carbon Monoxide and Smoke Alarms in all cabins with a wood burner.
• Both types of alarms are monitored according to national standards [see xxx link] nonetheless should you have any concerns whatsoever please contact Jill or Oliver.

Extinguishing the Fire in the Wood Burner

• Allow the fire to burn out naturally.
• Do not use water to extinguish the fire.

Emergency Steps

• In case of excessive smoke or a chimney fire, close the air vents, evacuate the cottage and...
• Come to the farmhouse immediately...
• IF there is nobody at the Farmhouse... immediately contact Jill 123456789 or Oliver 123456789.
• IF You are unable to contact Jill or Oliver — Call 999

Every fire constitutes a hazard which always carries the risk of serious injury!

Please pay the utmost attention to the safety of yourself and others!

Before using any type of open flame or fire system:

• Please position a bucket of water or sand or approved fire extinguisher or fire blanket close to your fire emplacement
• Please familiarize yourself with the fire suppression equipment located on the campsite: Campsite Diagram
• Please familiarize yourself with our: Emergency Contacts

Westermill Farm strongly recommends that anyone intending to build a fire or use a portable fire systems inform themselves thoroughly by consulting additional authoritative references on fire safety in the countryside: for example...

Devon and Somerset Fire and Rescue

Fire Safety Outdoors — Gov UK

For your safety as well as the safety and enjoyment of other campers, please keep in mind the following guidelines when using in-ground fire pits, barbecues, braziers, stoves, and ovens.

Location and Setup:

• In-ground Fire Pits are located in the Fourth Field, see the Campsite Diagram.
• Under —NO CIRCUMSTANCES— dig your own fire pit!
• Portable fire systems — barbecues, braziers, stoves, and ovens — are ONLY permitted in the First, Second, Third and Fourth fields of the campsite.
• Ensure the equipment is placed on a stable, non-flammable surface, away from tents, vehicles, and flammable materials.
  • For instance: Avoid setting up under overhanging branches or near dry grass.

Lighting Fires:

• Use only approved fire starters or kindling.
• Do not use petrol, paraffin, white spirits or other non-approved accelerants.
• Ensure a responsible adult is present at all times when using any type of fire.

Fire Control:

• Have a bucket of water, bucket of sand, approved fire extinguisher or fire blanket nearby.
• Keep fires and flames small and manageable.
• Never leave any fire, barbecue, brazier, stove, or oven unattended.
• Flames must be extinguished completely before leaving the area.
• Ash and coals or fire containment system should be cool to the touch for the fire to be considered extinguished.

Smoke and Flames:

• Be mindful of wind direction to prevent smoke from bothering other campers.
• Do not burn materials that produce harmful fumes or excessive smoke.

Children and Pets:

• Keep children and pets at a safe distance from fire pits, barbecues, braziers, stoves, and ovens.
• Educate children about the dangers of fire and the importance of fire safety.

Noise Control:

The notion of "noise control" is just as tricky for Westermill as it is for every other campsite.

As much as we want you to enjoy yourself/selves around your campfire we also want everyone else to enjoy themselves.

Intrusive volume — may be unwelcome — no matter how positively generated or well intentioned.

• Please respect the campsite’s noise curfew of 11 PM.
• Please keep noise to a minimum, later in the evening.
• Please avoid loud conversations, music, or gatherings around fire pits, barbecues, braziers, stoves, and ovens late at night.

Consideration for Others:

• Be mindful of other campers’ comfort and safety.
• Keep the area around your fire pit, barbecue, brazier, stove, or oven clean and tidy.
• Dispose of all waste properly.

In the First Place:

• Please position a bucket of water or sand or approved fire extinguisher or fire blanket close to your fire emplacement
• Please familiarize yourself with the fire suppression equipment located on the campsite: Campsite Diagram
• Please familiarize yourself with our: Emergency Contacts

In Case of Fire becoming Unmanageable

• Use your best judgment to safely deploy the nearest fire suppression device to extinguish the fire.
• If a fire remains — unmanageable — evacuate the area and immediately contact campsite staff at Westermill Farmhouse or failing that emergency services at:Police, Ambulance, Fire:  999Address: Westermill Farm, Exford, Minehead, TA24 7NJGrid Reference:  SS 834 299

First Aid:

• In the case of burns or injuries beyond your ability to treat reliably — immediately contact campsite staff for assistance and access to further first aid supplies.

Preparation:

• In-ground Fire Pits are located in the Fourth Field, see the Campsite Diagram.
• Under NO circumstances dig your own fire pit!
• Clear the area around the fire pit of any flammable materials, such as leaves, twigs, or dry grass.
• Use only seasoned wood or approved firewood.
• Do not burn rubbish, plastics, or treated wood.

During Use:

• Never leave fire pits unattended while burning.
• Keep fires within the confines of the fire pit.
• Do NOT allow flames to exceed 3 feet in height.
• Use a fire screen or mesh cover to contain sparks and embers — if available.

Extinguishing Fires:

• Allow fires to burn down naturally.
• Extinguish any remaining embers with water, stirring to ensure all parts are soaked.
• Ensure the fire pit is cool to the touch before leaving the area or going to sleep.

Charcoal Barbecues:

• Use only the necessary amount of charcoal (usually around 5 cm or 2 inches deep).
• Allow coals to burn down to a grey ash before cooking to avoid excessive smoke.
• Never leave barbecues unattended.

Gas Barbecues:

• Store gas cylinders away from direct sunlight and frost.
• Ensure all gas connections are secure and check for leaks using soapy water before use.
• Turn off the gas supply before disconnecting the gas cylinder.
• Never leave barbecues unattended.

Cooking Safety:

• Keep a safe distance from the barbecue to avoid burns and splatters.
• Monitor food while cooking to prevent burns and fires.
• Keep children and pets away from the cooking area.
• Use heat-resistant gloves and tools to handle hot equipment.

Setup and Use:

• Set up braziers, stoves, and ovens on stable, non-flammable surfaces.
• Follow the manufacturer’s instructions for safe setup and use.
• Ensure proper ventilation to avoid carbon monoxide buildup.
• Never leave fire systems unattended.

Fuel:

• Use only recommended fuel types for your brazier, stove, or oven.
• Do not overfill fuel containers and keep fuel away from open flames.

Cooking Safety:

• Keep a safe distance to avoid burns and splatters.
• Monitor food while cooking to prevent burns and fires.
• Keep children and pets away from the cooking area.
• Use heat-resistant gloves and tools to handle hot equipment.

Westermill Farm reserves the right to have access to the cottages at all reasonable times, with prior notice whenever possible.

Westermill Farm endeavours to maintain high standards of comfort and cleanliness at all times. The client must therefore undertake to keep all furniture, fittings and effects in the same good condition as they were found.

The cottage should be cleaned thoroughly before you leave and left in the same orderly condition as when you arrived.

If Westermill Farm Cottages are required to provide additional cleaning services a fee will be charged.

Children must always have appropriate supervision while on the farm.

We are parents ourselves and know full well how "adventurous" children can be, and how difficult it is to supervise them on holiday — what we ask is that you do your best to assure the safety of others in a manner equal to the security you wish to provide for your own children.

5 MPH

All Road Traffic Act regulations apply on all areas of the farm.

We are a working farm and a family campsite: Please drive slowly at all times — Thank you.

Also — please walk to the First Field Shower and Loo Block.

Well behaved, fully house-trained pets are welcome, but must not be allowed on the furniture or left unattended in the cottage.

• Please do not let them foul the cottage fields.
• Please bring your pet's own bed, dishes and towel.

First and Foremost

• Dogs must be under control at all times — wherever they are on Westermill Farm.

Licensing

• Dogs must wear a collar with the name and address of the owner inscribed on it or on a tag attached to it (Control of Dogs Order 1992).

Behaviour

• Dogs must not display aggressive behaviour towards other guests or animals. Any such incidents must be reported to the Westermill Campsite management immediately.
• Westermill Campsite reserves the right to mandate the removal of pets deemed to be a nuisance or threat to other guests or their pets.

Leash Requirements

• Within Westermill Campsite:
  • Dogs must be kept on a leash at all times within the campsite, see — Campsite Diagram
• Beyond Westermill Campsite:
  • In fields with no livestock dogs may be off leash so long as they are under their owner's control.
  • In fields with livestock dogs must be on leash.
  • In fields with cattle dogs must be on a leash BUT release your dog if you are chased by cattle.

Supervision

• • Dogs must not be left unattended at any time.
  • Dogs should not be allowed on the furniture nor upstairs on the carpets.

Noise Control

• • Ensure that dogs do not cause excessive noise.
  • Persistent barking will not be tolerated and will result in removal the dog from Westermill Campsite.

Clean Up

• • Owners must clean up after their dogs immediately and dispose of waste (Clean Neighbourhoods and Environment Act 2005) for which Westermill Campsite provides specialised bins: see — Campsite Diagram: Dog Waste Bins

Health and Safety

• • All dogs must be up-to-date with vaccinations and free from parasites.
  • Proof of vaccination may be requested.

Restricted Areas

• • Dogs are not allowed in loo and shower blocks on the campsite nor any Westermill Farm buildings elsewhere.

Horse Corrals

• Outdoor Corrals ONLY

• Outdoor Corrals can be installed in Upper Thricelet along the north side of the fence dividing the Fourth Field, see — Campsite Diagram

Corral Safety

• All corrals must be secure and well-maintained. Fencing should be a minimum of 1.5 meters in height and free from sharp edges or protrusions.

Space Requirements

• Each horse must have at least 12 square meters of space within the corral to ensure they can move comfortably.

Shelter Provision

• Adequate shelter must be provided to protect horses from adverse weather conditions. This can include natural shade or man-made structures.

• Given the variable climate on Exmoor, especially regarding rainfall ... "adequate shelter" may prove problematic, your best efforts will be appreciated.

Feeding and Watering

• Fresh water must be available at all times. Horses should be fed a suitable diet, and feeding areas should be kept clean and free from contamination.

Health and Vaccinations

• Horses must be vaccinated against common equine diseases and be free from contagious conditions. Owners may be asked to provide proof of vaccination and health status, so, please have such documentation available.

Manure Management

• Owners are responsible for regularly removing manure from corrals and disposing of it in designated areas to maintain cleanliness and prevent odor.

Supervision and Care

• Horses should not be left unattended for extended periods. Regular checks must be conducted to ensure the well-being of the horses.

Riding Areas

• Riding horses anywhere on Westermill Farm is strictly prohibited without express prior approval from Jill or Oliver Edwards!

• Naturally you may walk your horse(s) between your trailers and corrals ... but while doing so ... please pay particular attention to curious onlookers — especially children.

Insurance Requirement

• Horse owners must have liability insurance covering any damage or injury caused by their horses. Proof of insurance may be requested ... so, please have such documentation available.

Emergency Procedures

• Familiarize yourself with the emergency procedures of the campsite, including the location of the nearest veterinarian and contact numbers for emergency services.

At Westermill Farm we have a variety of animals: geese, chickens, dogs, cats, sheep and cows — please respect any farm animal you meet and ensure that both your safety and theirs remains paramount when you interact with them.

Westermill Farm Holidays reserves the right to charge for any non-trivial damage to Westermill Farm property howsoever caused.

Westermill Farm is a quiet — family campsite — so we ask for NO NOISE after 11 PM.

If you wish to listen to music, sports or other audio broadcasts — that is well and good — but IF others can hear them — then it is not.

In general — please keep sound to a minimum: Thank you.

• There is NO SMOKING allowed inside ANY buildings on the farm!

Westermill Farm reserves the right to require people to vacate the site if it has been determined they have been, or are, exhibiting disruptive behaviour.

Please do not attach any ropes to our trees for the purposes of climbing or swinging.

Fishing with rod and reel on the River Exe within Westermill Farm's property boundaries is available.

Prior approval from Westermill Farm is required for fishing with a rod and reel on our reaches of the River Exe.

Children are welcome to fish with a net — please make certain appropriate supervision is in place.

• The flying of drones strictly prohibited without prior approval from Westermill Farm.
• The flying of drones is limited to drone pilots with CAA certification.
  • CAA certification to be verified by Westermill Farm prior to flight.
• The details of drone flights must be confirmed by Westermill Farm prior to flight:
  • GPS location (center)
  • areal extent
  • altitude
  • time of day
  • duration of flight

ALL flight telemetry and visual data must be released immediately to Westermill Farm without charge or constraint of copyright.

• IF you wish to metal detect you must obtain prior approval from Westermill Farm.
• ALL materials recovered must be made available for inspection by Westermill Farm.
• Without hindrance or let you agree to share 50% of any findings with Westermill Farm, pursuant to an independent third party valuation.
• The following details of an undertaking must be confirmed by Westermill Farm prior to detecting.
  • GPS location (center)
  • areal extent
  • time of day
  • duration

You agree that you are fully responsible for your activities whilst using the internet service provided by Westermill Farm and that the provision of this service is a privilege and not a right.

You also agree not to engage in any unlawful activity whilst using Westermill Farm Wi-Fi.

You respect the privacy and security of other users on our networks.

You understand and accept that we do not guarantee privacy, security or access to Westermill's Wi-Fi network.

For the future...

Due to the inherent unpredictability of Covid-19 and the attendant government guidelines which of necessity may come into force, we can only state:

"Westermill Farm shall adhere to central government advice and requirements of the day, do our utmost to advise campers regarding those which apply to Westermill Campsite and require all campers to follow such advice and guidelines as stipulated."

A breach of our Terms and Conditions may result in the loss of your visiting privileges.