2024 Cottage Terms and Conditions

2024 Westermill Farm Cottage Rental Terms and Conditions

All bookings made using the online booking system are provisional until confirmed in writing [digitally via email or text] by Westermill Farm.

When you submit a booking via the online reservation system you will receive an automatically generated booking summary by email — the summary will be sent to the email address provided on the booking form.

This does not form a contract between Westermill Farm Holidays and whoever submitted the form.

A contract shall only arise when your booking is confirmed via an email sent by Westermill Farm Holidays to the primary email address of the party who submitted the online form acknowledging receipt of the booking’s deposit or, in the case of a late booking, the full balance of payment.

For all clients who have made a booking in 2023, rest assured that the Terms and Conditions you agreed to will be honoured, except where the 2024 Terms and Conditions are more to your advantage. [Updated April 6, 2024]

Arrival and Departure
  • Arrival times from 3 PM onward

    • Please text Oliver at… 07970594808 …if you are going to be later than 8 PM on arrival due to traffic congestion etc.

  • Departure time by 10 AM

  • Variations to these times may be arranged but must be made well in advance

Check In

Apologies if our receptionist is not immediately available — please, feel free to go up to your cottage and return later to let us know that you have arrived — see the Cottages Diagram

  • New Holly has parking adjacent to the cottage.

  • Molinia, Gorse, Whortleberry and Ling may use the pull in beside Gorse to unload and then move their vehicles up to the Cottage Parking area.

  • Please do not park for extended periods of time in the Gorse pull in.

Payment Options — Non-refundable Deposit
  • You may make a provisional booking without making an online payment – however one of the following two payments is due within 7 days of you making your booking:

    1. A non-refundable deposit equal to 25% of the full amount your booking is due if you make your booking 42 days in advance

    2. …OR…

    3. The total rental fee is due if you make your booking less than 42 days in advance

Payment of Balance

Our preferred method of payment is by bank transfer — BACS

Bank details:

  • Name:   Westermill Farm Holidays Ltd.
  • Sort Code:  30-90-49
  • Account No:  44493460
  • Please reference your surname and cottage booked

Payment by cheque:

  • Please make cheques payable to:  Westermill Farm Holidays Ltd.

Failure to complete the balance of payment by the due date may result in the disruption or cancellation of your visit.

Alteration by the Client
  • If you have to alter the details of your visit please inform us immediately and we will do our utmost to accommodate your changes.

  • If this is not possible, all monies which have been paid or are due will be forfeit.


Please avail yourself of a reliable insurer to provide cancellation coverage.

Cancellation by the Client
  • If you have to cancel please inform us immediately and we will endeavour to re-let the cottage(s).

  • If this is not possible, all monies which have been paid or are due will be forfeit.


Please avail yourself of a reliable insurer to provide cancellation coverage.

Interruption of Service

In the event of your cottage becoming unavailable due to circumstances beyond our control — such as a mandated “local lockdown” which affects Westermill Farm — a refund of monies paid, less a £5 handling charge, will be made by Westermill Farm.

In the event of your cottage becoming unavailable due to circumstances within our control — a refund of ALL monies paid will be made by Westermill Farm.

Responsibility for Personal Injury

The Edwards family cannot accept responsibility for personal injury to clients or their guests — howsoever caused by the client, members of their party or other visitors to Westermill Farm.

Responsibility for Client’s Property

The Edwards family cannot accept responsibility for loss or damage to client’s or guest’s personal property — including damage to vehicles, horse boxes or trailers parked at Westermill Farm — howsoever caused by the client, members of their party or other visitors to Westermill Farm.

Numbers in Party

The number of persons and pets occupying the cottages must not exceed that stated on the Booking Form, unless previously agreed with Westermill Farm.

Bedding and Linen

You are welcome to bring your own…

  • Sheets
  • Duvet covers
  • Pillow slips

Westermill Farm Cottages can supply the linen listed above for £10 per bed.

All the cottage beds are single — except for — Molinia which has one double bed.

An oven glove and bath mat will be provided.

Please bring your own…

  • Towels and tea towels, etc.
Cots and High Chairs

These are available for a fee, please advise us in advance if needed.

  • Cot £10

  • High Chair £5

Rubbish and Recycling

Westermill provides a recycling area for the cottages — see the Cottage Diagram which accepts:

  • Paper
  • Plastic
  • Cans
  • Glass
  • Food waste

There is a large bin to collect cottage rubbish — see the see the Cottage Diagram

Westermill provides specialised receptacles for dog waste — see the see the Cottage Diagram and the Campsite Diagram

Wood Burners

All the cottages have wood burners.

Open flame always represents a hazard and we urge you to exercise due care and attention when using the wood burners. Any and all damage caused by the use of the wood burners shall be the client’s responsibility.

A complimentary basket of firewood is provided for your arrival and additional firewood can be purchased from Westermill.

Right of Access

Westermill Farm reserves the right to have access to the cottages at all reasonable times, with prior notice whenever possible.

Condition of the Cottage — Operating Standards

Westermill Farm endeavours to maintain high standards of comfort and cleanliness at all times. The client must therefore undertake to keep all furniture, fittings and effects in the same good condition as they were found.

The cottage should be cleaned thoroughly before you leave and left in the same orderly condition as when you arrived.

If Westermill Farm Cottages are required to provide additional cleaning services a fee will be charged.


Children must always have appropriate supervision while on the farm.

We are parents ourselves and know full well how “adventurous” children can be, and how difficult it is to supervise them on holiday — what we ask is that you do your best to assure the safety of others in a manner equal to the security you wish to provide for your own children.



All Road Traffic Act regulations apply on all areas of the farm.

We are a working farm and a family campsite: Please drive slowly at all times — Thank you.


Well behaved, fully house-trained pets are welcome, but must not be allowed on the furniture or left unattended in the cottage.

  • Please do not let them foul the cottage fields.

  • Please bring your pet’s own bed, dishes and towel.

  • Dogs must be kept under control at all times.

  • Dogs must be kept on a lead in the campsite and on the tracks running through the campsite.

  • All fouling must be picked up and deposited in one of the specialised bins provided — see Campsite Diagram

  • For the safety of yourselves, your dogs and our animals, do not take dogs near our livestock: especially sheep, cows and calves.

  • Please do not allow dogs onto furniture or upstairs onto carpeted areas of the cottage.


Outdoor Corrals ONLY

  • Please ensure that you bring all necessaries to safely corral your horse(s)

  • The areas that you corral your horses/ponies in must also be left as you found it – all droppings, hay and waste feed must be removed


At Westermill Farm we have a variety of animals: geese, chickens, dogs, cats, sheep and cows. They more or less all get along with one another like a happy family — please respect any farm animal you meet and ensure that both your safety and theirs remains paramount when you interact with them.

Charges for Damage

Westermill Farm reserves the right to charge for any non-trivial damage to Westermill Farm property howsoever caused.


Westermill Farm is a quiet — family campsite — so we ask for NO NOISE after 11 PM.

If you wish to listen to music, sports or other audio broadcasts — that is well and good — but IF others can hear them — then it is not.

In general — please keep sound to a minimum: Thanks.

No Smoking
  • There is NO SMOKING allowed inside ANY buildings on the farm!

Disruptive Behaviour

Westermill Farm reserves the right to require people to vacate the site if it has been determined they are, or have been, exhibiting disruptive behaviour.

Ropes and Swings
  • Please do not attach any ropes to our trees for the purposes of climbing or swinging.

  • Fishing with rod and reel on the River Exe within Westermill Farm’s property boundaries is available.

  • Prior approval from Westermill Farm is required for fishing with a rod and reel on our reaches of the River Exe.

  • Children are welcome to fish with a net — please make certain appropriate supervision is in place.

  • The flying of drones strictly prohibited without prior approval from Westermill Farm.

  • The flying of drones is limited to drone pilots with CAA certification.

    • CAA certification to be verified by Westermill Farm prior to flight.

  • The details of drone flights must be confirmed by Westermill Farm prior to flight:

    • GPS location (center)
    • areal extent
    • altitude
    • time of day
    • duration of flight

ALL flight telemetry and visual data must be released immediately to Westermill Farm without charge or constraint of copyright.

Metal Detecting
  • IF you wish to metal detect you must obtain prior approval from Westermill Farm.

  • ALL metals recovered must be made available for inspection by Westermill Farm.

  • Without hindrance or let you agree to share 50% of any findings with Westermill Farm, pursuant to an independent third party valuation.

  • The following details of an undertaking must be confirmed by Westermill Farm prior to detecting.

    • GPS location (center)
    • areal extent
    • time of day
    • duration
  • You agree that you are fully responsible for your activities whilst using this internet service and that the provision of this service is a privilege and not a right.

  • You agree not to engage in any unlawful or prohibited activity.

  • You agree to respect the privacy and security of other users on our networks.

  • You understand that we do not guarantee privacy, security or access.


For the future…

Due to the inherent unpredictability of Covid-19 and the attendant government guidelines which of necessity may come into force, we can only state:

“Westermill Farm shall adhere to central government advice and requirements of the day, do our utmost to advise campers regarding those which apply to Westermill Campsite and require all campers to follow such advice and guidelines as stipulated.”

For the present…

To ensure the safest visit for everyone, as well as requiring adherence to all government mandated regulations and restrictions, Westermill Farm would like to bring the following to your attention:

  • If you have a confirmed case of Covid-19 which interferes with your arrival date, please let us know as soon as possible and we will do our best to re-accommodate your booking.

  • Please DO NOT arrive at Westermill for your holiday if you have a case of Covid-19, as we WILL NOT be able to honour your booking.

  • The cottages at Westermill are NOT appropriate for self-isolation and are NOT insured or council approved for longer term accommodation.

  • IF, during your stay, you test positive for Covid-19, we can direct you to the nearest medical services.

  • We strongly advise everyone booking a cottage to arrange travel or cancellation insurance to protect against any unexpected interruption to your stay.

A breach of our Terms and Conditions may result in the loss of your visiting privileges.