Cottage Covid-19 Protocols

Westermill Farm Cottages Covid-19 Protocols 2020

Introduction

In order to ensure the safest visit for everyone we have taken advice and will be following the guidance outlined below in addition to our Cottage Rental Terms and Conditions.

  • First, if you have a confirmed case or if you are exhibiting the most common signs and symptoms of coronavirus infection, (which are fever, dry cough, and shortness of breath), please let us know as soon as possible and we will try to re-accommodate your booking.

  • Please DO NOT arrive at Westermill for your holiday with these symptoms, as we will NOT be able to honour your booking.

  • The cottages at Westermill are not appropriate for self-isolation and are NOT insured or council approved for longer term accommodation.

  • For your own safety and ours: if, during your stay, you begin to present symptoms of illness in line with Covid-19, you will be directed to the nearest emergency services and asked to immediately vacate the premises.

  • We strongly advise anyone booking to ensure you take out travel insurance to protect against any unexpected interruption to your stay.

  • Unfortunately we will have very little contact with guests. If you have been before, please make your way up to the cottage. If you are a new guest, you will be shown to your cottage, but guests will let themselves in.

  • Should any assistance be required during your stay, a phone call or text should suffice: Jill — 07583200992 or Oliver — 07970594808.

  • Social distancing should always been abided by.

Cottage Cleaning

During your stay we ask you to maintain cleaning regularly.

The cottage must be cleaned thoroughly before you leave.

Please bring your own personal sanitising equipment.

Cottage cleaning – add – we have made the decision to remove all excess soft furnishings/accessories to make the cleaning process easier

Bedding and linen

To help reduce the risk to the most vulnerable members of our family we have decided to handle and wash as little bedding as possible. Therefore we ask you to bring your own:

  1. Sheets
  2. Duvet covers
  3. Pillow slips
  4. Towels, hand clothes, etc.

All the cottage beds are single — except for Molinia which has one double bed.

You are of course very welcome to bring your own bedding (duvet and pillows) if you prefer, which would be extremely helpful to us. Please let us know so we can remove ours.

An oven glove and bath mat will be provided.

Farm and Local Restrictions

We expect all visitors to comply fully with the current Government guidelines on COVID-19, regarding illnesses and quarantine periods.

Children must always have appropriate supervision while on the farm.

Our farm dogs are friendly and love meeting people but we ask that you do not touch or stroke them — either in their kennels or around and about.

Closed

  • No Way Marked walks or rambling on the farm

  • No entry to any farm buildings or sheds

  • No Farm shop

  • The village shop in Exford is still under renovation

Open

  • The White Horse Pub and Restaurant in Exford

  • The Wheddon Cross Petrol Station

  • Shops in Dulverton, Porlock and Minehead — please check hours

Arrival and Departure

We are implementing a change to arrival and departure times to allow a period for the cottage to air and extra time to disinfect all surfaces and equipment.

  • Arrival times from 5 PM onwards

  • Departure time by 9 AM

In Appreciation

Thank you for your attention.

We hope you understand these changes are required so that we can open up and you are able to come to Westermill and enjoy your stay in the safest environment that we can manage together.