2023 Camping Terms and Conditions

2023 Westermill Farm Camping Terms and Conditions
Covid-19

For the future…

Due to the inherent unpredictability of Covid-19 and the attendant government guidelines which of necessity may come into force, we can only state:

“Westermill Farm shall adhere to central government advice and requirements of the day, do our utmost to advise campers regarding those which apply to Westermill Campsite and require all campers to follow such advice and guidelines as stipulated.”

For the present…

To ensure the safest visit for everyone as well as requiring adherence to all government mandated regulations and restrictions, Westermill Campsite would like to bring your attention to the following:

  • IF you have a confirmed case of Covid-19 which interferes with your arrival date, please let us know as soon as possible and we will re-accommodate your booking.

  • Please DO NOT arrive at Westermill for your holiday with Covid-19, as we will NOT be able to honour your booking.

  • IF, during your stay, you test positive for Covid-19, we can direct you to the nearest medical services.

  • Social distancing should always be maintained.

Amenities closed for the foreseeable future

  • Farm Shop

  • NO entry to any farm buildings or sheds — unless accompanied by farm staff or member of the farm family.

  • Arrival and Departure

    We ask that you schedule your arrival for no later than 8 PM

    We ask that you schedule your departure for no later than 5 PM

    Check In

    Apologies if our receptionist is not immediately available — please, go through and pitch up in any of the 4 camping fields and return later to check in.

    Car window stickers — which are available at Reception — should be displayed on all vehicles parked at Westermill overnight.

    Payment Options

    Online bookings should be paid IN FULL before arrival.

    We much prefer payment by BACS because of its security and utility.

    Pay by BACS Pay by Cheque
    Name: Westermill Farm Holidays Ltd.
    Sort Code: 30-90-49
    Account Number: 44493460

    Westermill Farm
    Exford
    Exmoor
    Somerset
    TA24 7NJ

    Please include your surname and Booking Reference Number in all communications.

    Non-refundable Deposit

    There will be a non-refundable deposit for all bookings, amounting to either…

    • £25 …OR…

    • …the balance, if the total booking fee is less than £25

    • The non-refundable deposit may be applied to an alternate camping visit anytime until the end of October in the current year’s camping season.

    Cancellation by the Client

    If you have to cancel your visit, please inform us as soon as possible, so that we can be as accommodating as possible.

    All monies which have been paid, excluding the non-refundable deposit, will be returned.

    The non-refundable deposit may be applied to an alternate camping visit anytime until the end of October in the current year’s camping season.

    Interruption of Service

    In the event of your camping pitch becoming unavailable due to circumstances beyond our control — such as a mandated “local lockdown” which affects Westermill Farm — a refund of monies paid, less a £5 handling charge, will be made by Westermill Farm.

    In the event of your camping pitch becoming unavailable due to circumstances within our control — a refund of ALL monies paid will be made by Westermill Farm.

    Children

    Children must always have appropriate supervision while on the farm.

    We are parents ourselves and know full well how “adventurous” children can be, and how difficult it is to supervise them on holiday — what we ask is that you do your best to assure the safety of others in a manner equal to the security you wish to provide for your own children.

    Please note that all bookings must include at least one adult.

    Driving

    5 MPH

    All Road Traffic Act regulations apply on all areas of the farm.

    We are a working farm and a family campsite: Please drive slowly at all times — Thank you.

    Also, please walk to the First Field Shower and Loo Block.

    Dogs
    • Dogs must be kept under control at all times.
    • Dogs must be kept on a lead in the campsite.
    • All fouling must be picked up and deposited in a rubbish bin.
    • For the safety of yourselves, your dogs and our animals, do not take dogs near our livestock: especially sheep, cows and calves.
    Horses

    Outdoor Corrals ONLY

    • Please ensure that you bring all necessaries to safely corral your horse(s)

    • The areas that you corral your horses/ponies in must also be left as you found it – all droppings, hay and waste feed must be removed

    Drones

    Flying drones over Westermill Farm is strictly prohibited without prior approval from Westermill Farm.

    Livestock

    At Westermill Farm we have a variety of animals: geese, chickens, dogs, cats, sheep and cows. They more or less all get along with one another like a happy family — please respect any farm animal you meet and ensure that both your safety and theirs remains paramount when you interact with them.

    Noise

    Westermill Farm is a quiet — family campsite — so we ask for NO NOISE after 11 PM.

    If you wish to listen to music, sports or other audio broadcasts — that is well and good — but IF others can hear them — then it is not.

    In general — please keep sound to a minimum: Thanks.

    No Smoking

    There is NO SMOKING allowed inside any buildings on the farm!

    Disruptive Behaviour

    Westermill Farm reserves the right to require people to vacate the site if it has been determined they have been, or are, exhibiting disruptive behaviour.

    Operating Standards

    The Edwards family endeavour to maintain high standards of cleanliness at all times.

    Naturally, we ask everyone to help keep the site clean and tidy.

    We ask everyone who uses the loo and shower blocks to help keep them clean and tidy and to kindly report anything they feel is out of order.

    Charges for Damage

    The Edwards family reserve the right to charge for any non-trivial damage howsoever caused.

    Responsibility for Client’s Property

    The Edwards family cannot accept responsibility for personal injury to clients or their guests, loss or damage to client’s or guest’s personal property — including damage to vehicles, horse boxes or trailers parked at Westermill Farm — howsoever caused by the client, members of their party or other visitors to the Westermill Farm campsite.

    WiFi
    • You agree that you are fully responsible for your activities whilst using the internet service provided by Westermill Farm and that the provision of this service is a privilege and not a right.
    • You also agree not to engage in any unlawful activity whilst using Westermill Farm Wi-Fi.
    • You respect the privacy and security of other users on our networks.
    • You understand and accept that we do not guarantee privacy, security or access to Westermill’s Wi-Fi network.

    A breach of our Terms and Conditions may result in the loss of your visiting privileges.