_NVRNude-Purchase-Sequence-Responses

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Purchase Sequence and Three Responses

Purchase Sequence

  1. User adds item(s) to cart
  2. User proceeds to check out
  3. User provides contact / shipping information
  4. User provides credit card information
  5. User agrees to terms of purchase
  6. User completes purchase

Subsequently

  1. Purchase Sequence — First Response: automatic / immediately after checkout
  2. Purchase Sequence — Second Response: shipping notification 6 to 8 weeks later
  3. Purchase Sequence — Third Response: customer follow up about 1 week after scheduled delivery

The three responses are listed below.

Purchase Sequence Response #1 — Automatic and immediate

Hello [FirstName],

Option #1 Thank you for your purchase!

Option #2 Thank you for your purchase of [PRODUCT]!*

Please keep in mind that our manufacturing process will take 6 to 8 weeks.

As soon as your purchase / [PRODUCT]* passes our quality control review we will email you your shipping details.

In the meantime… if you have any questions or secondary considerations please get in touch with me by email or telephone:

[NVR Nude EMAIL ADDRESS]
[NVR Nude PHONE NUMBER]

Kelsey
Founder and CEO of NVR Nude

* Need to review PRODUCT names to make sure that the “grammar” works for a merge tag here.

Purchase Sequence Response #2 — Shipping details

Hello [FirstName],

I am happy to tell you that we have successfully completed our quality review of your purchase / [PRODUCT]*.

It is being packaged and will be shipped to you as follows:

  • [SHIPPING DATE]
  • [SHIPPING METHOD] + [TRACKING NUMBER]
  • [CUSTOMER NAME]
  • [CUSTOMER ADDRESS]
  • [CUSTOMER PHONE]

In the meantime… if you have any questions please get in touch with me by email or telephone:

[NVR Nude EMAIL ADDRESS]
[NVR Nude PHONE NUMBER]

Kelsey
Founder and CEO of NVR Nude

* Need to review PRODUCT names to make sure that the “grammar” works for a merge tag here.

Purchase Sequence Response #3 — Customer Follow Up

Hello [FirstName],

I hope that you are enjoying your purchase / [PRODUCT]*.

Please let me know if you have any follow up questions or interests.

[NVR Nude EMAIL ADDRESS]
[NVR Nude PHONE NUMBER]

I look forward to your next visit to NVR Nude… even if you are only window shopping.

Kelsey
Founder and CEO of NVR Nude

* Need to review PRODUCT names to make sure that the “grammar” works for a merge tag here.